Gateway Garage Doors

Broken Spring Replacement in St. Louis, MO

Gateway Garage Doors replaces broken garage door springs across St. Louis and the inner-ring suburbs, with same-day service and flat-rate pricing. A local team answers the phone at (314) 766-4292, seven days a week.

Mon–Thu 7 AM–7:30 PM · Fri 7 AM–7 PM · Sat–Sun 7 AM–7:30 PM

Signs your garage door spring is broken

A garage door spring does the heavy lifting. The door itself can weigh well over a hundred pounds, and the springs balance that weight so the opener only has to guide it. When a spring breaks, that balance is gone, and the door usually stops working the way it should.

Here are the most common signs:

- A loud bang from the garage, like something snapped. Many homeowners hear it from inside the house. - A visible gap in the torsion spring, the coiled bar above the closed door. - A door that feels very heavy when you lift it by hand, or won't lift at all. - An opener that strains, hums or runs but the door barely moves or doesn't move. - A door that rises a few inches and then drops back down.

If you notice any of these, stop using the door. Don't run the opener again and again, and don't try to force the door up. Keep people and cars clear of it and give us a call.

Why spring replacement is a job for a technician

Garage door springs are under a great deal of tension. A spring that slips or a tool that gets away from the person using it can cause serious injury. That's why we don't recommend replacing torsion springs yourself, even if you find a kit online.

There are two main kinds of springs. Torsion springs are mounted on a bar above the door opening and twist to lift the door. Extension springs run along the sides of the door tracks and stretch and contract as the door moves. Most homes have one type or the other, and the right replacement depends on your door's size, weight and how it is set up.

When we replace a broken spring, we use quality parts and check the rest of the system before we leave. A broken spring often puts extra strain on cables, rollers and the opener, so we look at those too. If something else needs attention, we tell you what we found and what it would take to fix it.

How broken spring replacement works

  1. Call us

    Call (314) 766-4292 and tell us what happened. A local team member answers, not a call center, and we ask about your door and what you heard or saw.

  2. Same-day visit

    We offer same-day service. Our technician comes to your garage, inspects the springs, cables and hardware, and confirms what is needed.

  3. Flat-rate price before we start

    You get upfront, flat-rate pricing so you know the cost before the work begins. The same technician carries your job from quote to install.

  4. Replacement and test

    We install the new spring or springs, balance the door and test it. Most repairs are completed in a single visit.

Why St. Louis homeowners call Gateway Garage Doors

A local team that answers the phone

Our number is a local 314 line, and our shop is on Delmar Blvd. You reach people who work in your area.

Same-day service

A stuck door is a real problem when your car is inside. We work to get to you the same day.

Open 7 days

We are open Monday to Thursday 7 AM to 7:30 PM, Friday 7 AM to 7 PM, and Saturday and Sunday 7 AM to 7:30 PM.

Emergency service after hours

Emergency garage door service is available after hours. Call us any time, including nights, weekends and holidays.

Family-owned and insured

Gateway Garage Doors is family-owned and insured, and our technicians are background-checked.

Quality parts, flat-rate pricing

Broken springs and openers are repaired with quality parts, and you know the price up front.

Where we replace garage door springs

We serve St. Louis and nearby towns in St. Louis County.

  • St. Louis, MO
  • Florissant, MO
  • University City, MO
  • Olivette, MO
  • Clayton, MO
  • Overland, MO
  • Ladue, MO
  • Richmond Heights, MO
  • Brentwood, MO
  • Creve Coeur, MO
  • Webster Groves, MO
  • Maplewood, MO
  • Kirkwood, MO
  • Maryland Heights, MO

$50 off your first repair or service call

New customers get $50 off a first garage door repair or service call through December 19, 2026. Call (314) 766-4292 to book a spring replacement.

Call (314) 766-4292

Broken garage door spring questions

How do I know if my garage door spring is broken?

Common signs are a loud bang, a visible gap in the torsion spring above the door, a door that feels too heavy to lift, or an opener that hums while the door barely moves. If you see any of these, stop using the door and call us.

Can I replace a torsion spring myself?

We advise against it. Torsion springs hold a lot of stored tension and can cause serious injury if they slip. It is safer to have a trained technician handle it.

What is the difference between torsion and extension springs?

Torsion springs are mounted on a bar above the door and twist to lift it. Extension springs run along the sides of the door and stretch as it moves. Which one you have depends on how your door was built.

How much does garage door spring replacement cost in St. Louis?

The price depends on your door's size and weight, the type of spring and whether one or both springs need replacing. We use upfront, flat-rate pricing, so you will know the price before we start. Call (314) 766-4292 to talk through your door.

Can I keep using my door with a broken spring?

We recommend you don't. The opener isn't made to lift the full weight of the door, and forcing it can damage the opener, cables or door. Keep the door closed if you can and call us.

My door is stuck open or halfway. What should I do?

Keep people and vehicles clear of it, and don't try to push or pull it into place. Don't touch the springs or cables. Call us and we will take care of it.

Will you also check my cables and rollers?

Yes. A broken spring can put extra strain on other parts, so we look over the cables, rollers and hardware during the visit and let you know if anything else needs attention.

Do you offer emergency service?

Yes. Emergency garage door service is available after hours. Call us any time, including nights, weekends and holidays.

Which brands do you work on?

We service and install doors and openers from many brands, including Clopay, Amarr, C.H.I. Overhead Doors, Wayne Dalton, LiftMaster, Chamberlain, Genie and Raynor.

How can I pay?

We accept cash, credit card, debit card, check, Zelle and Venmo. Financing is also available.

Request a broken spring replacement

Send us a message or call (314) 766-4292 and we will get back to you about your garage door.

(314) 766-4292

Mon–Thu 7 AM–7:30 PM · Fri 7 AM–7 PM · Sat–Sun 7 AM–7:30 PM

8680 Delmar Blvd, St. Louis, MO 63124 #266 APT

Call (314) 766-4292