Privacy Policy
This page explains what information Gateway Garage Doors collects when you visit our website or contact us, and how we use it. We are a small, local St. Louis garage door business, and we keep this simple.
Mon–Thu 7 AM–7:30 PM · Fri 7 AM–7 PM · Sat–Sun 7 AM–7:30 PM
Who we are
This website is run by Gateway Garage Doors, owned by Barel Biton, at 8680 Delmar Blvd, St. Louis, MO 63124 #266 APT. You can reach us at (314) 766-4292. In this policy, "we," "us" and "our" mean Gateway Garage Doors.
This policy applies to this website and to the information you give us when you call, text or send us a message about garage door service.
Information we collect
Information you give us: when you fill out a form or call us, you may share your name, phone number, email address, service address and details about your garage door, such as what is broken or what you would like installed.
Information collected automatically: when you visit the site, we may collect technical details such as your device type, browser, approximate location, the pages you view, how long you stay and how you move around the page.
Please do not send payment card numbers, bank details or other sensitive information through the website forms.
Analytics and session recording
This site uses an analytics tool called PostHog. It helps us see how visitors use our pages, such as which pages are read, where people get stuck and which parts of the site are confusing, so we can make the site easier to use.
PostHog also provides session recording, which captures a replay of how a visit played out on the page, including clicks, scrolling and mouse movement. Anything you type into a form field is masked, so we do not see what you enter in those fields through session recordings.
We use this information only to understand and improve the website. Analytics and recordings may use cookies or similar technologies stored in your browser.
How we use your information
We use the information you give us to respond to your request, schedule and carry out garage door service, follow up about your job and answer your questions.
We use analytics information to maintain and improve this website and to understand which pages are helpful.
We do not use your information for anything unrelated to running our business and serving our customers.
We do not sell your personal information
Gateway Garage Doors does not sell your personal information. We do not trade or rent your contact details to other companies for their marketing.
We may share information only when needed to run the website and our business, for example with service providers that host the site, provide analytics (such as PostHog) or deliver messages, and when required by law.
Cookies and your choices
Cookies are small files stored in your browser. Our site and our analytics provider may use them to remember your visit and measure how the site is used. You can block or delete cookies in your browser settings, though some parts of the site may not work as expected. Many browsers also offer privacy settings or extensions that limit tracking.
If you would like us to correct or delete the personal information you have given us, contact us using the details below and we will respond to your request.
Keeping information safe and how long we keep it
We take reasonable steps to protect the information you share with us. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
We keep customer contact and job information for as long as we need it to provide service, follow up and meet our business and legal obligations. Analytics data is kept for as long as it is useful for improving the site.
Children's privacy
This website is meant for homeowners and property managers, not for children. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The current version is always posted on this page, and changes take effect when they are posted. This page is a plain-language description of our practices and is not legal advice.
Contact us about privacy
If you have questions about this policy or your information, contact Gateway Garage Doors:
Phone: (314) 766-4292
Address: 8680 Delmar Blvd, St. Louis, MO 63124 #266 APT
Hours: Mon–Thu 7 AM–7:30 PM, Fri 7 AM–7 PM, Sat–Sun 7 AM–7:30 PM.