Emergency Garage Door Repair in St. Louis
Door stuck open, off track or won't close? Gateway Garage Doors is a local St. Louis team that answers the phone. Call (314) 766-4292 any time, including nights, weekends and holidays.
Mon–Thu 7 AM–7:30 PM · Fri 7 AM–7 PM · Sat–Sun 7 AM–7:30 PM
When a garage door problem can't wait
A garage door that won't close leaves your home, your car and everything in the garage open to the street. A door that won't open can keep you from getting to work or getting your family out. Gateway Garage Doors offers emergency garage door service after hours. You can call us any time, including nights, weekends and holidays, and a local person will pick up.
During regular hours we are open seven days a week: Monday to Thursday 7 AM to 7:30 PM, Friday 7 AM to 7 PM, and Saturday and Sunday 7 AM to 7:30 PM. We also offer same-day service, and when you call we will tell you plainly what we can do and when.
Common emergencies we handle include a door stuck open or halfway, a broken spring after a loud bang, a cable that has snapped or come off, a door that has jumped off its track, and an opener that hums or clicks but won't move the door. We also help when a panel has been damaged and the door can no longer close safely.
While you wait for a technician, a few simple steps help keep everyone safe. Keep people and pets away from the door. Don't try to force it up or down. Don't touch the springs, cables or brackets at the sides and top of the door, because they are under heavy tension. If the door is stuck open and you can't close it, tell us when you call so we can plan the visit. If you can safely pull the red release cord to disconnect the opener, do that only when the door is fully closed.
Emergency repairs we handle
Most emergency calls fall into one of these repairs. If you aren't sure which one you need, describe what you see and hear when you call.
Garage door repair
For doors that won't open, won't close, reverse, or shake and grind as they move.
Learn more →Broken spring replacement
A loud bang and a door too heavy to lift usually mean a broken spring, and we replace it with quality parts.
Learn more →Garage door cable repair
A snapped or loose cable can leave the door crooked or stuck, so stop using it until it is fixed.
Learn more →Garage door off-track repair
We carefully get the door back on its track and check what pushed it out.
Learn more →Garage door opener repair
If the opener clicks, hums or blinks but the door stays put, we find the cause and repair it.
Learn more →Garage door roller replacement
Worn or broken rollers can jam the door and knock it off its track.
Learn more →How an emergency call works
Call (314) 766-4292
A local team member answers. Tell us what the door is doing, what you heard, and whether it is stuck open or closed.
We plan the visit
We tell you what we can do and when, and give you simple safety advice while you wait.
Diagnosis and flat-rate price
Your technician looks over the door and explains the problem. Our pricing is upfront and flat-rate, so you know the price before we start.
Repair, usually in one visit
Most repairs are completed in a single visit. The same technician who looks at your door handles the job from quote to install.
Why St. Louis homeowners call Gateway
After-hours help
Emergency service is available after hours. Call us any time, including nights, weekends and holidays.
Open 7 days
Regular hours run from 7 AM into the evening every day of the week, so you aren't waiting for a weekday slot.
A local team that answers
You reach a St. Louis garage door team at a local 314 number, not a toll-free line or a call center.
Upfront, flat-rate pricing
You know the price before work starts, with no guessing in the middle of a stressful repair.
Family-owned and insured
Gateway Garage Doors is family-owned and run by owner Barel Biton, and we are insured. Our technicians are background-checked.
New customer discount
Take $50 off your first garage door repair or service call. Offer ends December 19, 2026.
Emergency service across St. Louis and nearby towns
We are based on Delmar Blvd in St. Louis and serve the city and the inner-ring suburbs around it.
- St. Louis, MO
- Florissant, MO
- University City, MO
- Olivette, MO
- Clayton, MO
- Overland, MO
- Ladue, MO
- Richmond Heights, MO
- Brentwood, MO
- Creve Coeur, MO
- Webster Groves, MO
- Maplewood, MO
- Kirkwood, MO
- St. Ann, MO
- St. John, MO
- Maryland Heights, MO
- Rock Hill, MO
- Ferguson, MO
- Vinita Park, MO
- Breckenridge Hills, MO
Emergency garage door questions
My garage door is stuck open or halfway. What should I do?
Keep people and pets clear of the door and don't try to force it. Don't touch the springs, cables or brackets. If it is stuck open, your home is exposed, so call us at (314) 766-4292 and tell us what you see. We will explain what we can do and give you safe steps while you wait.
My garage door won't close or goes back up before it closes. What's wrong?
Start with the safety sensors near the floor on each side of the door. Wipe the lenses, clear anything in the way, and check that both lights are steady. Misaligned sensors are a common cause. If the door still reverses, the opener's limit settings or a mechanical problem may be the cause, and a technician can check it.
How do I know if a spring has broken?
Common signs are a loud bang from the garage, a visible gap in the torsion spring above the door, or a door that feels very heavy or won't lift more than a few inches. Don't try to lift it by hand, and call us.
Can I replace a torsion spring myself?
We don't recommend it. Torsion springs hold a lot of tension and can cause serious injury if handled without the right tools and training. Torsion springs sit in a bar above the door, while extension springs run along the horizontal tracks. Either type is best left to a technician.
The opener hums or clicks but the door doesn't move. Is that an emergency?
It often points to a broken spring or a problem inside the opener. Don't keep pressing the button, because that can strain the opener. Call us and tell us the brand and any blinking light codes, such as on a LiftMaster, Chamberlain or Genie.
My door came off its track or a cable snapped. Can I still use it?
No. Stop using the door, because an off-track door or loose cable can fall or jam. Keep clear of it and call us. We will get it back on track or replace the cable.
Do you really take emergency calls at night and on holidays?
Yes. Emergency garage door service is available after hours, and you can call us any time, including nights, weekends and holidays. During regular hours we are open seven days a week, 7 AM to 7:30 PM most days and 7 PM on Fridays.
How much will an emergency repair cost?
The cost depends on the repair, such as a spring, cable, roller or opener. Our pricing is upfront and flat-rate, so you know the price before we start. We also accept cash, credit and debit cards, checks, Zelle, Venmo and financing.
Which garage door and opener brands do you work on?
We service and install many brands, including Clopay, Amarr, C.H.I. Overhead Doors, Wayne Dalton, Raynor, Windsor Door, LiftMaster, Chamberlain, Genie, Craftsman, Sommer, Marantec, Ryobi, Linear and Stanley.
Call now or send us a message
For an emergency, call (314) 766-4292 any time, including nights, weekends and holidays. For non-urgent repairs, send the form and we will get back to you.
Mon–Thu 7 AM–7:30 PM · Fri 7 AM–7 PM · Sat–Sun 7 AM–7:30 PM
8680 Delmar Blvd, St. Louis, MO 63124 #266 APT